Sunday 3 August 2014

I, Cyborg: forget-me-cannot

So the European Court of Justice - the EU's highest court of law - has ruled that we all have a "right to be forgotten", and consequently Google must delete from its search results any data that is "inadequate, irrelevant or no longer relevant".

In making this ruling, the ECJ sought to give relief to a Spanish man who argued that Google should not direct people to a 1998 auction notice of his repossessed home, as published on the website of a mass circulation newspaper.

As Lumbergh might have put it, "Uh, yeah."  I think I see where the ECJ is trying to go with this - we've all posted things we later regret, or others upload our own personal data without permission, and then the hosting corporate retains the data; Facebook, I'm looking in your direction - but I still feel uneasy with this judgment.

Before you read on, believe me when I write that I take my own privacy very seriously.  (I seem to spend most of my Facebook time detagging myself from photos that others have uploaded.)  And I claim no rights for myself that I do not award to others.  Nevertheless...

The first source of my unease is my sense that this is a case of The Wrong Problem.  I don't understand why Google is the target here.  Google - like every other search engine in cyberspace - only points people to other websites.  There is where the data in question resides.  It seems intrinsically misguided to me that, if information is deemed to be offensive, it is not the person displaying the offensive information that the ECJ would call to account - but the person highlighting that the offensive information exists.  In such a situation, is Google not actually doing us all a great service?  After all, once we've decided that there is offensive information out there, it surely helps us to know where that offensive information is, that we may erase it once and for all.  Amen.

(To say nothing of the delightful absurdity that the information in question in this court case was being broadcast through a widescale communications medium - a newspaper - before Google even got involved.)

Which brings me to the second - and biggest - source of my unease.  Who determines which information is offensive, and to what degree?  And, more widely, can information - assuming that it is true; factually correct - ever even be offensive?  This is verging uncomfortably close to a blanket fatwa of servitude and poverty: I deny thee the right to gain knowledge about the world.  This seems to me like a useful tool for anybody who wants to prevent others from bettering themselves; an instrument of subjugation.

I give no person the right to tell me what I can and can't learn.  And I certainly don't give that right to a corporation either.  And yet the ECJ would have private corporates play censor; the gatekeepers to our knowledge; the arbiters of what history we can remember.  Oh well, better than having governments do it.  Right?

Chilling.

Happily, the ECJ has offered some guidelines on when/what/why to censor: the concepts of Inadequacy, Irrelevance, and That Which Is No Longer Relevant.  Hmmm.  Here's my take on those:

1. Inadequacy feels relatively straightforward if we're talking about something that is factually incorrect.  But what if somebody - perhaps acting entirely speciously - argues that the information presented is incomplete?  Now we're stepping onto the slippery slope of a value judgement.

2. Ditto Irrelevance.  The problem with value judgements is that they are subject to different interpretations and thresholds - when considering the same information, two people could easily formulate two different opinions on adequacy and relevance.  If that happens, who's right?

3. Call me a pedant, but I query the distinction between data that is Irrelevant, and data that is No Longer Relevant.  No doubt there's an important - dare I say relevant? - semantic meaning in there for the learned Justices of the ECJ.  But it's tautologous in its look, feel and read, and then the whole rationale of the ECJ's judgment starts to feel a lot less lucid.  I would argue that all factually correct information is relevant at some point, in some way, in some context.

Moreover, if history is the study of why the world is the way it is today, then it feels problematic to discard aged information, simply because it is aged.  Those who ignore the lessons of history are damned to repeat it, or somesuch.

When it comes to determining "relevance" and "adequacy" in an argument, I'd argue that this is an exercise in holistic thinking.  One gathers all the available data and makes a decision, based on a valid argument.  As part of this process one discards whatever data is felt not to be useful or valid, but you need as much data as possible to understand the contextual meaning of Relevance, Utility and Validity.  And you need to see that data yourself, to analyse and synthesise it, before you can decide whether to keep or discard it.  I'd argue that, by seeking to eliminate data from this process, the ECJ's judgment will actually make valid and useful decision-making less likely.

With that in mind, my third big problem: whenever a Google search throws up a result, it's only because somebody requested the data in the first place.  Does one person's right to be forgotten trump another's right to remember?

This is where it all starts to become really insidious for me.  Would the ECJ really force me, or you, to forget stuff?  "You are not allowed to remember that."  It's a heinous concept.  A right can only exist to the extent that it is enforceable against someone else.  So if Señor Costeja González has a right to be forgotten, then everybody else has a duty to forget about him.  Unfortunately, he'll go down in history as the person who petitioned for this absurd ruling, and his motivations will remain part of that record.  Somehow, I don't think he's going to be forgotten during his own lifetime (absent a mass "Eternal Sunshine of the Spotless Mind" type experiment on the world's population).  Qué ironía, hombre.

You can't legislate for the myriad intricacies of the human mind.  Some of us have phenomenal powers of recall.  If technology is meant to enhance humanity's interaction with the world, then why pass technology laws that can't keep pace with basic human performance?

And so, ultimately, this begins to feel like a rather quixotic - pun intended; this whole thing emanated from the land of the Man of La Mancha, after all - kicking against the tide of scientific advance.  We're all cyborg now: we outsource increasing proportions of our daily existence to technology.  The web is our external memory, and Google is our most efficient (as far as I'm aware) external memory synapse.  I think we should be celebrating our technological advantages, not muddlingly denying them.

This is the genesis of humanity's progress to the stars.  It is widely accepted that communities that share knowledge freely are the most resilient, the most adaptable, the most successful.  Sharing of information can only ever be a good thing.  Let us not inhibit it.